Device Instructions - The University of Chicago Kovler Diabetes Center

Device Instructions

A Guide on Uploading Your Diabetes Devices Remotely: for Insulin Pumps, Continuous Glucose Monitors and Blood Glucose Meters

Uploading your devices to a personal computer and sharing the data with your diabetes doctor is helpful for you and your diabetes doctor. Your diabetes doctor can get a better understanding of your blood sugar patterns and how to make adjustments to the treatment plan, especially between in-person visits.

This guide below outlines the different diabetes devices and the tools you need to upload the data.  As a reminder, always let your diabetes doctor or diabetes educator know when you have uploaded or if you need help with the upload. If there are more technical questions specific to the upload websites such as troubleshooting steps to upload or using the right USB cable to connect to the device, please contact the website’s support line (their contact info is below).

For your account data to be “linked” or “shared” with our clinic, you will either need to share your account login information with the clinic, or enter U of Chicago’s sharing “code” to your account, or accept a sharing invite that the clinic sends to your email. The sharing information is outlined below.

 

Insulin Pumps

 

Tandem pumps upload to t:connect:

 

 

Medtronic pumps upload to Medtronic CareLink:

 

 

OmniPod PDM and DASH system upload to Glooko

 

  • Create an account on Glooko here: https://www.glooko.com/.
  • If you need help creating an account or uploading, contact Glooko support
    • Web Support: www.support.glooko.com
    • Email Support: support@glooko.com
    • Call Support: 1-800-206-6601, Option 1
    • SMS/Text Support: 650-720-5310
  • Upload device to computer – steps on uploading can be found here https://www.glooko.com/compatibility/and search for OmniPod PDM or DASH, and by reading the Quick Start Guide here: https://support.glooko.com/hc/en-us/articles/115003858909-Glooko-Uploader-Quick-Start-Guide
  • Requires a USB cable specific to your OmniPod PDM or DASH. Please contact Insulet (OmniPod company) or Glooko to have the cable sent to you if needed. DASH users should have the USB cable the device is charged with.
  • Link your account with our clinic by entering the entering theU of C ProConnect Code: uofchicago

 

Blood Glucose Meters:

Most Blood Glucose Meters Upload to Glooko

  • Create an account on Glooko here: https://www.glooko.com/.
  • If you need help creating an account or uploading, contact Glooko support
  • Requires a USB cable specific to your blood glucose meter. Please contact the meter company to have the cable sent to you (number located on back of meter) or contact Glooko.
  • Link your account with our clinic by entering the U of C ProConnect Code: uofchicago

 

Continuous Glucose Monitors:

FreeStyle Libre CGM uploads to LibreView

 

For the patient using the Libre reader:

 

For the patient using their smartphone as a reader (using the FreeStyle LibreLink mobile app)

  • Log into your account for www.libreview.com
  • If you do not know your account information or need helping setting up an account, contact Libre customer support:
  • Your smartphone should automatically share the data with Librevew.com so there is no need to “upload” the device to a computer.
  • Link your account with our clinic, read about it here:https://pat.libreview.io/articles/link-your-account
    • Enter the U of C Practice ID: uofchicago
    • Or accept the Libre email invitation for sharing (Please let the clinic know your correct email address to send you the email invite)

 

DexCom CGM uploads to Clarity

 

For the patient if using a DexCom receiver:

  • Requires the USB cable used to charge the receiver
    • You will need to accept the DexCom email invitation for sharing (Please let the clinic know your correct email address to send you the email invite)

 

For the patient if using a smartphone as the receiver (using the DexCom G6 mobile app):

    • You will need to accept the DexCom email invitation for sharing (Please let the clinic know your correct email address to send you the email invite)

 

Other options: Some blood glucose meters are Bluetooth enabled and data can be sent to a mobile device and the logbook can be emailed to your doctor.

Here are some meters that have Bluetooth capability:

 

https://www.onetouch.com/sites/onetouch_us/files/2019-10/OneTouchReveal-WebApp-GetStartGuide-EN.pdf

If you are unable to download your blood glucose meter, you can use the following links to use a paper logbook and write down numbers before your virtual appointment
You can also log your blood sugars on an app and send that information to your doctor. 
While there are many apps available, here are a few suggestions:
Glucose Buddy
Health2Sync
MySugr